TrackHelp brings a new and innovative way of tracking your field operations with a real-time, geo-synchronized view. Think how Uber* allows you to track your rides. TrackHelp transforms a smartphone into a powerful field operation support device, and saves on the costly specialized devices. Enterprises can now quickly empower their field force and gain operational efficiencies by integrating the customer-centric and field operations using the TrackHelp application.
Smart applications for smart devices.
Pre-built for common industry processes including Sales, Customer Service, and Field Service.
Significantly enhance customer engagement experience with powerful features such as chat, video chat. Infuse enterprise apps with smartphone user engagement experience.
Smart devices need smart data. Combine power of big data with artificial intelligence to deliver smart data for smart applications. Federate information in the cloud to create a smart data lake.
Common enterprise features such as NLP search, authentication, localization, offline availability are now available as reusable services in the cloud - all pre-connected with the platform of your choice.
Daily/Weekly Schedule, My & My Team’s Schedule.
Monitor work routes, track team members.
Capture media, report incident with one click.
Built-in barcode scanner, proactive alerts and push notifications to trigger actions.
Real-time, visual collaboration for faster service and resolution.
Search once for Cases, Solutions, People, built-in KB, answers, favorites.
Capture visit logs, integrate forms, track time, capture signature on glass.
Keep schedules in sync within Outlook, ServiceNow, and App